Patient-Centric Clinic Administrative Assistant

Fresenius Medical Care AG; Loveland (CO); On-site; USD 19,000 - 32,000; Full time

Job summary

Fresenius Kidney Care is seeking an organized and customer-focused receptionist/secretary to support our outpatient or hospital facilities. You will be the friendly face for patients, handling front-desk duties, scheduling, and administrative tasks critical to clinic operations.

The role requires basic clerical skills, Microsoft Office proficiency, and a professional demeanor to ensure high-quality patient care and confidentiality. Training and a comprehensive benefits package are provided.

Qualifications

• Knowledge of standard office procedures.
• Proficient use of Microsoft Word, Excel and PowerPoint preferred.
• Strong communication and professional presentation skills.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Greet patients and guests professionally and maintain a welcoming environment.
• Maintain a clean, organized reception area and monitor the waiting room.
• Distribute incoming mail.
• Obtain signatures for admissions data in line with FMCNA policies.
• Ensure patient confidentiality at all times.
• Schedule and registration duties including records and travel coordination.
• Coordinate with Clinical Manager on transfer placements and confirmations.
• Verify admissions paperwork is completed and sent to billing and other departments.
• Assist with medical appointment referrals and scheduling as needed.
• Assist with transportation coordination and referrals.
• Enter data into Crown Web; ensure ESRD-related entries are complete.
• Monthly insurance card scanning.

Skills

Knowledge of office procedures

Microsoft Office applications

Supporting software applications

Professional attitude

Written and verbal communication

Resourceful and proactive

Organizational skills

Time-management and multitasking

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Kidney Care is seeking an organized and customer-focused receptionist/secretary to support our outpatient or hospital facilities. You will be the friendly face for patients, handling front-desk duties, scheduling, and administrative tasks critical to clinic operations.

The role requires basic clerical skills, Microsoft Office proficiency, and a professional demeanor to ensure high-quality patient care and confidentiality. Training and a comprehensive benefits package are provided.