Clinic Administrative Assistant – Scheduling & Billing

High-Country-Behavioral-Health; Pocatello (ID); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Insurance

PTO

Paid Holidays

Wyoming Retirement Plan

Job summary

High Country Behavioral Health is seeking a dedicated Office Assistant to join our Idaho clinic. This full-time, Monday–Friday role supports clinical and billing operations while serving as the first point of contact for clients.

Reporting to the Administrative Director, you will coordinate client scheduling, handle payments and insurance information, and assist with medical and administrative tasks in a HIPAA-compliant environment.

Qualifications

• High School Diploma or equivalent.
• Ability to manage multiple tasks in a fast-paced setting.
• Excellent written and verbal communication skills.
• Maintain confidentiality and professionalism in all interactions.
• Proficient with Microsoft Office and standard office equipment.
• Successful completion of HCBH pre-employment screening.

Responsibilities

• Greet clients and caregivers at intake and during visits.
• Manage daily client flow and schedule preparation.
• Assist with collecting co-payments and follow-up scheduling.
• Support billing and insurance verification processes.
• Maintain accurate paper and electronic client records.

Skills

Multitasking

Communication

Microsoft Office

Confidentiality

Customer service

Education

High School Diploma

Tools

Electronic Records System

Office Equipment

Job description

High Country Behavioral Health is seeking a dedicated Office Assistant to join our Idaho clinic. This full-time, Monday–Friday role supports clinical and billing operations while serving as the first point of contact for clients.

Reporting to the Administrative Director, you will coordinate client scheduling, handle payments and insurance information, and assist with medical and administrative tasks in a HIPAA-compliant environment.