Behavioral Health Front Desk & Billing Coordinator

High-Country-Behavioral-Health; Afton (WY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Insurance: Medical, Dent

Vision, and Supplemental Insurance

Generous PTO Package

Paid Holidays

Wyoming Retirement Plan

Job summary

High Country Behavioral Health is seeking a detail-oriented Office Assistant to join our Wyoming clinic. This full-time role supports client intake, scheduling, insurance billing, and front-office operations under the Administrative Director.

The ideal candidate will have strong communication, organizational skills, and the ability to maintain strict confidentiality in a fast-paced healthcare environment. This position offers standard benefits and a stable work schedule Monday–Friday in person.

Qualifications

• High School Diploma or Equivalent.
• Proven ability to manage and prioritize multiple tasks accurately in a dynamic, fast-paced environment.
• Excellent written and verbal communication skills.
• Demonstrated ability to maintain the highest level of confidentiality, professionalism, and customer service in all interactions.
• Proficiency in Microsoft Office Products and the ability to operate standard office equipment.
• Successful completion of HCBH pre-employment screening and background check.

Responsibilities

• Warmly greet and professionally receive clients and caregivers during intake and throughout their visits.
• Prioritize and manage daily client flow through proactive schedule preparation.
• Relay critical information between patients and clinical staff.
• Assist patients during checkout, including collecting co-payments and scheduling follow-up treatment.
• Collaborate with external agencies to manage patient referrals.
• Assist HCBH Medical team with specimen collection and injections as needed, and maintain HIPAA confidentiality.
• Record and verify client insurance information; assist with insurance pre-approvals as needed.
• Maintain paper and electronic client records and updated daily deposit spreadsheet; prepare bank deposits.
• Keep the workspace, front office, and waiting areas clean and organized.

Skills

Communication

Multitasking

Confidentiality

Office software

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

High Country Behavioral Health is seeking a detail-oriented Office Assistant to join our Wyoming clinic. This full-time role supports client intake, scheduling, insurance billing, and front-office operations under the Administrative Director.

The ideal candidate will have strong communication, organizational skills, and the ability to maintain strict confidentiality in a fast-paced healthcare environment. This position offers standard benefits and a stable work schedule Monday–Friday in person.