Behavioral Health Front Desk & Admin Coordinator

High-Country-Behavioral-Health; Pocatello (ID); On-site; USD 17,000 - 22,000; Part time

Job summary

High Country Behavioral Health in Pocatello, Idaho, is seeking an Office Assistant to support clinical and billing functions. This part-time role (Mon-Thu, 1 pm–6 pm) focuses on welcoming clients, managing schedules, and ensuring accurate insurance processing.

The ideal candidate will excel at communication, meticulous record-keeping, and process management to ensure coordinated patient care and timely billing.

Qualifications

• High School Diploma or Equivalent.
• Proven ability to manage and prioritize multiple tasks in a fast-paced environment.
• Excellent written and verbal communication skills.
• Demonstrated ability to maintain confidentiality and HIPAA compliance.
• Proficiency in Microsoft Office and standard office equipment.

Responsibilities

• Warmly greet and professionally receive clients during intake and visits.
• Manage daily client flow with proactive schedule preparation.
• Relay critical information between patients and clinical staff.
• Assist with checkout including co-payments and follow-up scheduling.
• Coordinate with external agencies for referrals.

Skills

Public communication

Record-keeping

Multitasking

Confidentiality

Microsoft Office

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

High Country Behavioral Health in Pocatello, Idaho, is seeking an Office Assistant to support clinical and billing functions. This part-time role (Mon-Thu, 1 pm–6 pm) focuses on welcoming clients, managing schedules, and ensuring accurate insurance processing.

The ideal candidate will excel at communication, meticulous record-keeping, and process management to ensure coordinated patient care and timely billing.