Clinic Administrative Assistant II – Patient Services

Sheppard-Pratt-; Baltimore (MD); On-site; USD 28,000 - 31,000; Full time

Job summary

Sheppard Pratt in Baltimore, MD is seeking an administrative associate for on-site support in a clinical setting. You will handle intake, scheduling, records, and coordination tasks essential to daily operations.

The role requires a high school diploma, 1–2 years of clerical experience, and familiarity with electronic health records. A associates degree is preferred, with strong customer service and multitasking skills a must.

Qualifications

• High school diploma required; an Associate degree preferred.
• 1–2 years of progressively more responsible administrative experience.
• Experience with electronic health records and data software is essential.
• Commitment to excellent customer service for clients and staff.
• Ability to multi-task in a fast-paced healthcare environment.

Responsibilities

• Receive clinic clients; collect client co-payments; receive and route calls.
• Schedule client follow-up appointments.
• Maintain client medical records in good order; file information; process paperwork.
• Assist with maintenance of OMHC electronic health records.
• Maintain clinic facilities for secure functioning.
• Support medical staff with receipt, logging, and distribution of faxes, prescriptions, and authorizations.

Skills

Customer service

Attention to detail

Multitasking

Education

High school diploma

Associates degree preferred

Tools

Electronic Health Record (EHR)

Job description

Sheppard Pratt in Baltimore, MD is seeking an administrative associate for on-site support in a clinical setting. You will handle intake, scheduling, records, and coordination tasks essential to daily operations.

The role requires a high school diploma, 1–2 years of clerical experience, and familiarity with electronic health records. A associates degree is preferred, with strong customer service and multitasking skills a must.