Healthcare Admin Assistant II — EHR & Patient Scheduling

Sheppard Pratt Careers; Frederick (MD); On-site; USD 28,378 - 30,692; Full time

Benefits offered by this job

Tuition reimbursement

Medical, dental and vision benefits

403b retirement match

Paid time off

Employee Assistance Program

Job summary

Sheppard Pratt Careers in Maryland is seeking a detail‑oriented Administrative Assistant to support OMHC and addictions services in a busy on‑site clinic.

You will handle client scheduling, co‑payments, medical records, insurance verifications, and coordinate with providers. A high school diploma is required; 1–2 years of administrative experience in healthcare preferred. This role also offers comprehensive benefits and tuition reimbursement.

Qualifications

• High school diploma required; associates degree preferred.
• 1–2 years of progressively responsible administrative experience.
• Healthcare setting experience and patient confidentiality essential.
• Strong attention to detail and ability to multi-task.

Responsibilities

• Receive clinic clients, collect co-payments, and route calls.
• Schedule follow-up appointments and maintain medical records.
• Process insurance authorizations and verify eligibility.
• Support staff with faxes, prescription refills, and data entry.
• Close charts in multiple EHR systems and ensure timely communication.

Skills

Customer service

Multitasking

Communication

Team collaboration

Education

High school diploma

Associates degree preferred

Tools

EHR systems

Telephone systems

Office software

Job description

Sheppard Pratt Careers in Maryland is seeking a detail‑oriented Administrative Assistant to support OMHC and addictions services in a busy on‑site clinic.

You will handle client scheduling, co‑payments, medical records, insurance verifications, and coordinate with providers. A high school diploma is required; 1–2 years of administrative experience in healthcare preferred. This role also offers comprehensive benefits and tuition reimbursement.