Clienteling Sales Leader

Exemplar Luxury Group; New York (NY); On-site; USD 86,000 - 107,000; Full time

Benefits offered by this job

Medical, Vision & Dental

Associate discount

Job summary

Exemplar Luxury Group seeks a WRTW Sales Manager to lead a high-performing selling team on the floor, coach Style Advisors and select store Managers, and drive sales through exceptional client service and strategic outreach.

You will onboard, train, and manage performance while delivering product knowledge training, events, and policy updates. Strong collaboration and leadership are essential to achieve store goals in a fast-paced luxury environment.

Qualifications

• 3+ years of management experience managing a selling and operations workforce and achieving results.
• Proficiency with clienteling tools and social platforms to drive engagement and sales.
• Flexibility to work evenings, weekends and holidays as required by store schedules.

Responsibilities

• Establish deep relationships with clients and drive repeat business to achieve sales goals and event goals.
• Deliver memorable client experiences and plan client appointments to maximize results.
• Maximize every appointment with a client and their network.
• Inform clients of in-store events to enhance engagement and loyalty and execute Saks events and experiences.
• Identify patterns in client spend and opportunities to increase wallet share.
• Increase new client acquisition via marketing tools, referrals and networking.
• Pivot priorities based on business needs and use technology to deliver 24/7 service.
• Stay informed on new merchandise deliveries to maximize selling potential.

Skills

Interpersonal skills

Collaboration

Leadership

Critical thinking

Change management

Fast-paced environment

Operational organization

Tools

Clienteling tools

Social media

MS Office

Job description

Exemplar Luxury Group seeks a WRTW Sales Manager to lead a high-performing selling team on the floor, coach Style Advisors and select store Managers, and drive sales through exceptional client service and strategic outreach.

You will onboard, train, and manage performance while delivering product knowledge training, events, and policy updates. Strong collaboration and leadership are essential to achieve store goals in a fast-paced luxury environment.