Client Tech Support Specialist - Flexible, Temp-to-Perm

Ipro Networks Pte. Ltd.; Greensburg (Westmoreland County); On-site; USD 34,440 - 48,216; Full time

Job summary

Ipro Networks Pte. Ltd. is seeking a Client Support professional in Greensburg, PA. The role involves identifying, managing, and resolving technical issues, including troubleshooting software and hardware problems. Candidates should have 3-5 years of related experience and excellent communication skills.

This temporary position has the potential to become permanent, with a pay rate of $30 per hour on W2. The company values diversity and is committed to accommodating various needs in its hiring process.

Qualifications

• 3 - 5 years of related work experience or an equivalent combination of education and experience.
• 3 - 5 years of customer service experience.
• Excellent communication skills.

Responsibilities

• Identify, manage, escalate, and resolve technical issues.
• Provide basic technical support to clients.
• Troubleshoot application issues and software problems.

Skills

Technical support

Customer service

Communication skills

Teamwork

Flexibility

Tools

MS Office

Job description

Ipro Networks Pte. Ltd. is seeking a Client Support professional in Greensburg, PA. The role involves identifying, managing, and resolving technical issues, including troubleshooting software and hardware problems. Candidates should have 3-5 years of related experience and excellent communication skills.

This temporary position has the potential to become permanent, with a pay rate of $30 per hour on W2. The company values diversity and is committed to accommodating various needs in its hiring process.