Client Systems Manager — CRM & Platform Engineering

GMO; Boston (MA); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Discretionary annual bonus

401(k)/profit-sharing retirement plan

Open paid time off

Tuition reimbursement

Charitable gifts matching

Flexible spending accounts

Commuter benefits

Medical insurance

Dental insurance

Life insurance

Long-term disability coverage

Job summary

GMO in Boston is seeking a Client Systems Manager to lead the software engineering team that powers our Global Client Relations, Digital Marketing, Shareholder Services, and Investment Analysis platforms. You will partner with Marketing, Product Distribution, and other stakeholders to deliver client-facing systems, including Salesforce CRM and Seismic, and drive innovation across the technology suite.

You will own strategy, roadmap, and day-to-day delivery, manage vendor relationships, oversee

Qualifications

• 10+ years in technology with at least 3 years leading engineering teams.
• Strong stakeholder management; translate business requirements into technical specs.
• Experience delivering large-scale applications and platforms.
• Financial services, investment management or wealth management experience preferred.

Responsibilities

• Own the strategy, roadmap, and day-to-day delivery for client technology systems, including Salesforce CRM, Seismic, and other internal apps.
• Lead initiatives to enhance CRM capabilities, including generative AI features.
• Manage the GMO.com platform and client portal with Marketing and Distribution teams.
• Provide technical guidance on design, architecture, and implementation decisions.
• Lead response to production issues, coordinating triage, resolution, and post-incident follow-up.

Skills

Stakeholder management

Leadership

Financial services domain knowledge

Communication with senior leaders

Strategic thinking

Tools

Salesforce CRM

Seismic

CMS platforms

Marketing Automation tools

GM O platform and client portal

Job description

GMO in Boston is seeking a Client Systems Manager to lead the software engineering team that powers our Global Client Relations, Digital Marketing, Shareholder Services, and Investment Analysis platforms. You will partner with Marketing, Product Distribution, and other stakeholders to deliver client-facing systems, including Salesforce CRM and Seismic, and drive innovation across the technology suite.

You will own strategy, roadmap, and day-to-day delivery, manage vendor relationships, oversee