Product Owner, CRM/ERP & Business Platforms

Medical Group Management Association; Englewood (CO); Hybrid; USD 105,000 - 120,000; Full time

Benefits offered by this job

Hybrid work schedule

Health coverage

Dental coverage

Vision coverage

401(k) plan with match

Profit-sharing

Professional development

Employee assistance program

On-site fitness center

Tuition assistance

Job summary

MGMA is seeking a Product Owner - Business Platforms to join our Denver/hybrid team. You will own CRM/ERP platforms and drive the product roadmap to maximize value for members and operations.

You will collaborate with stakeholders across technology, UX, data, and finance, translating needs into actionable requirements and managing backlogs for sustainable architecture and measurable impact.

Qualifications

• Bachelor's degree in IT, Business Administration or related discipline.
• 5+ years leading product development teams (CRM/ERP).
• Experience in business analysis and delivering business requirements.
• Experience leveraging AI/ML tools within CRM/ERP environments.

Responsibilities

• Own CRM/ERP product backlog and roadmap.
• Collaborate with stakeholders to refine requirements and translate business needs into technical specs.
• Coordinate with developers, architects, and UX to deliver platform enhancements.
• Maintain data governance and platform integrity across CRM/ERP ecosystems.
• Ensure acceptance criteria are met and support root-cause analysis for issues.

Skills

CRM administration

ERP administration

Agile development

Data analysis

User stories writing

Stakeholder engagement

Education

Bachelor's degree in IT, Business Administration or related discipline

Tools

Microsoft Dynamics CRM/365

Higher Logic

LMS integrations

CRM/ERP integrations

Job description

MGMA is seeking a Product Owner - Business Platforms to join our Denver/hybrid team. You will own CRM/ERP platforms and drive the product roadmap to maximize value for members and operations.

You will collaborate with stakeholders across technology, UX, data, and finance, translating needs into actionable requirements and managing backlogs for sustainable architecture and measurable impact.