Client Support & Success Specialist

Wheels, LLC; Alpharetta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Wheels, LLC in Alpharetta, GA is seeking a Customer Support Specialist to ensure client and driver interactions meet high service standards. You’ll be a trusted advocate, coordinating with Account Managers and operations to deliver timely responses and accurate requests.

In a fast-paced environment you’ll organize, track, and complete a high volume of tasks that directly impact client outcomes, prioritizing care, clarity, and follow-through.

Responsibilities

• This role plays a critical part in supporting client satisfaction and retention, working in close partnership with Account Managers and operational teams to execute client and driver requests with accuracy and urgency.
• Task management is at the core of this role you’ll be responsible for organizing, tracking, and completing a high volume of activities that directly impact client outcomes. In a fast-paced, detail-driven environment, success depends on your

Job description

Wheels, LLC in Alpharetta, GA is seeking a Customer Support Specialist to ensure client and driver interactions meet high service standards. You’ll be a trusted advocate, coordinating with Account Managers and operations to deliver timely responses and accurate requests.

In a fast-paced environment you’ll organize, track, and complete a high volume of tasks that directly impact client outcomes, prioritizing care, clarity, and follow-through.