Client Support Specialist — Problem Solver & Service Pro

Encore Talent Solutions; Columbus (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Encore Talent Solutions in Columbus, OH is seeking a Customer Service Specialist who thrives on helping others, solving problems, and delivering exceptional service. The role requires a customer-focused professional who can manage inquiries and document interactions accurately.

Ideal candidates will have a high school diploma and experience in customer service, call center operations, healthcare administration, medical records, or related areas, with strong communication, detail orientation, and

Qualifications

• Experience in customer service or call center operations.
• Ability to navigate multiple applications and systems.
• Strong communication and customer-first approach.
• Detail-oriented with discretion in handling information.

Skills

Customer service

Call center experience

Healthcare administration

Medical records

Claims processing

Data entry

Microsoft Excel

Verbal communication

Written communication

Attention to detail

Discretion

Adaptability

Education

High school diploma

Tools

Microsoft Excel

Job description

Encore Talent Solutions in Columbus, OH is seeking a Customer Service Specialist who thrives on helping others, solving problems, and delivering exceptional service. The role requires a customer-focused professional who can manage inquiries and document interactions accurately.

Ideal candidates will have a high school diploma and experience in customer service, call center operations, healthcare administration, medical records, or related areas, with strong communication, detail orientation, and