Client Support & Records Administrator

Global TekMed Holdings; Las Cruces (NM); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) Plan

Medical Insurance

Paid Holidays

Paid Time Off

Job summary

A dedicated service provider for Veterans seeks a support specialist to manage customer service calls and emails. The ideal candidate will ensure accuracy in documents, conduct audits, and respond to inquiries efficiently. Candidates should have at least 1 year of experience in customer service, be proficient in Microsoft Office, and demonstrate excellent communication skills. The position may also require sitting for extended periods and managing multiple tasks in a fast-paced environment, with benefits including a 401(k) plan and medical insurance.

Qualifications

• 1+ year(s) of experience in customer service, administrative support, or related field.
• Excellent communication and organizational skills.
• Detail-oriented with proofreading skills.

Responsibilities

• Handle inbound and outbound customer service calls and emails.
• Conduct file audits for accuracy.
• Download/upload documents to the CRM platform.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Proficient in Microsoft Office Suite

Ability to multitask

Education

1+ year(s) of experience in customer service or administrative support

Tools

Microsoft Office Suite

CRM software

Job description

A dedicated service provider for Veterans seeks a support specialist to manage customer service calls and emails. The ideal candidate will ensure accuracy in documents, conduct audits, and respond to inquiries efficiently. Candidates should have at least 1 year of experience in customer service, be proficient in Microsoft Office, and demonstrate excellent communication skills. The position may also require sitting for extended periods and managing multiple tasks in a fast-paced environment, with benefits including a 401(k) plan and medical insurance.