Client Support & Records Administrator

Global TekMed Holdings; Chula Vista (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) Plan

Medical Insurance

Paid Holidays

Paid Time off

Job summary

A health services company in Chula Vista is seeking a Customer Service Representative to support veterans by handling calls and administrative tasks. The ideal candidate will possess excellent communication and organizational skills, with a detail-oriented approach to managing client medical records and other responsibilities. This role requires at least 1 year of customer service experience and proficiency in Microsoft Office. Benefits include a 401(k) plan and medical insurance.

Qualifications

• 1+ year(s) of customer service or related experience.
• Proficient in Microsoft Office Suite.
• Ability to multitask effectively in a fast-paced environment.

Responsibilities

• Handle inbound and outbound customer service calls and emails.
• Conduct file audits for accuracy.
• Review and Organize Medical Records.
• Download/upload documents to CRM platform.

Skills

Organizational skills

Communication skills

Attention to detail

Multitasking

Education

1+ years of experience in customer service

Tools

Microsoft Office Suite

CRM software

Job description

A health services company in Chula Vista is seeking a Customer Service Representative to support veterans by handling calls and administrative tasks. The ideal candidate will possess excellent communication and organizational skills, with a detail-oriented approach to managing client medical records and other responsibilities. This role requires at least 1 year of customer service experience and proficiency in Microsoft Office. Benefits include a 401(k) plan and medical insurance.