Patient Services & Scheduling Specialist

Family Health Centers of San Diego; Chula Vista (CA); On-site; USD 31,684 - 37,870; Full time

Benefits offered by this job

Competitive Salary

Retirement Plan with Employer Match

Paid Time Off

Job summary

A community health system in Chula Vista, CA, is seeking a Patient Service Representative to manage the patient check-in process and provide exceptional customer service. The role requires a High School diploma, 1-3 years of experience, and a valid California driver's license. Competitive salary and benefits include paid time off, health insurance, and a retirement plan. Bilingual candidates are preferred.

Qualifications

• 1 – 3 years of experience in administrative support or customer service required.
• Ability to maintain confidentiality and communicate effectively with diverse patients.
• Valid California driver's license and automobile required.

Responsibilities

• Manage the patient check-in and check-out process.
• Collect co-pays and handle cash per policies.
• Ensure patient information is accurately entered into the Electronic Health Record.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Confidentiality

Bilingual (English, Spanish)

Education

High School diploma or GED equivalent

Medical Assistant certification preferred

C-NA certification preferred

Job description

A community health system in Chula Vista, CA, is seeking a Patient Service Representative to manage the patient check-in process and provide exceptional customer service. The role requires a High School diploma, 1-3 years of experience, and a valid California driver's license. Competitive salary and benefits include paid time off, health insurance, and a retirement plan. Bilingual candidates are preferred.