Client Support & Payroll Solutions Consultant

Automatic Data Processing, Inc.; Tempe (AZ); Vor Ort; USD 42.000 - 66.000; Vollzeit

Zusammenfassung

ADP in Tempe, AZ seeks a Client Support Consultant to act as the front-line for solving clients' challenges, including issue resolution, answering questions, training their users on ADP technology, and more.

The role serves clients with 1–49 employees; you work in a metrics-driven call center, build rapport, and help ensure client satisfaction, with top-notch training and opportunities for growth.

Qualifikationen

• At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
• Experience with HRIS or HR-related systems is a plus.
• Military experience is valued.

Aufgaben

• Serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and training their users on ADP technology.
• Manage client interactions for employers with 1-49 employees, ensuring smooth problem resolution and high client satisfaction.
• Work in a metrics-driven call center environment and maintain professional communication over phone and written channels.

Jobbeschreibung

ADP in Tempe, AZ seeks a Client Support Consultant to act as the front-line for solving clients' challenges, including issue resolution, answering questions, training their users on ADP technology, and more.

The role serves clients with 1–49 employees; you work in a metrics-driven call center, build rapport, and help ensure client satisfaction, with top-notch training and opportunities for growth.