Client Supply Order Specialist

QUEST DIAGNOSTICS INC; Shelton (CT); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Employee stock purchase plan

Vacation & Health/Flex Time

Job summary

Quest Diagnostics Inc in Shelton, CT is seeking a Client Supply Order/Entry Clerk to obtain and enter client supply orders into the Materials Management software, Monday to Friday, 8:00 AM to 4:40 PM.

The role supports order processing, communicates with clients about orders and backorders, and collaborates with Marketing, Logistics and warehouse teams to resolve issues.

This position offers competitive pay, benefits and potential bonus based on performance.

Qualifications

• High School Diploma or equivalent required.
• Preferred data entry and call center experience.
• Basic computer literacy and proficiency with MS Office.

Responsibilities

• Obtain client supply orders and enter them into the Materials Management software
• Interact with clients as needed to obtain client supply orderrequests
• Research client supply problems in conjunction with Marketing, Logistics and Client Supply warehouse,etcasneeded
• Inform clients of backorders and expected deliverytimes
• Inform clients of utilization constraints if the amount requested exceeds the established utilization ratios.
• Assist the Client Supply Materials Analyst, Client Supply Manager, Warehouse Materials Analyst and/or Warehouse Manager in resolving client utilization questions.
• Inform the appropriate individuals of low stock and back ordered items.
• Assist in the preparation and distribution of reports as needed.
• Assist in performing cycle counts and full physical inventories as needed.
• Assist in pick/pack process as needed.
• Comply with all applicable and current Materials and Services Management, Human Resources, Employee Health and Safety, Compliance, OSHA, CLIA, etc. and policies and procedures.
• Perform other duties as required.

Skills

Data entry

Call center

Verbal communication

Record keeping

Problem solving

Typing 25 wpm

Teamwork

MS Office

Education

High School Diploma or Equivalent

Job description

Quest Diagnostics Inc in Shelton, CT is seeking a Client Supply Order/Entry Clerk to obtain and enter client supply orders into the Materials Management software, Monday to Friday, 8:00 AM to 4:40 PM.

The role supports order processing, communicates with clients about orders and backorders, and collaborates with Marketing, Logistics and warehouse teams to resolve issues.

This position offers competitive pay, benefits and potential bonus based on performance.