Client Supply Order/Entry Clerk

QUEST DIAGNOSTICS INC; Shelton (CT); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Employee stock purchase plan

Vacation & Health/Flex Time

Job summary

Quest Diagnostics Inc in Shelton, CT is seeking a Client Supply Order/Entry Clerk to obtain and enter client supply orders into the Materials Management software, Monday to Friday, 8:00 AM to 4:40 PM.

The role supports order processing, communicates with clients about orders and backorders, and collaborates with Marketing, Logistics and warehouse teams to resolve issues.

This position offers competitive pay, benefits and potential bonus based on performance.

Qualifications

• High School Diploma or equivalent required.
• Preferred data entry and call center experience.
• Basic computer literacy and proficiency with MS Office.

Responsibilities

• Obtain client supply orders and enter them into the Materials Management software
• Interact with clients as needed to obtain client supply orderrequests
• Research client supply problems in conjunction with Marketing, Logistics and Client Supply warehouse,etcasneeded
• Inform clients of backorders and expected deliverytimes
• Inform clients of utilization constraints if the amount requested exceeds the established utilization ratios.
• Assist the Client Supply Materials Analyst, Client Supply Manager, Warehouse Materials Analyst and/or Warehouse Manager in resolving client utilization questions.
• Inform the appropriate individuals of low stock and back ordered items.
• Assist in the preparation and distribution of reports as needed.
• Assist in performing cycle counts and full physical inventories as needed.
• Assist in pick/pack process as needed.
• Comply with all applicable and current Materials and Services Management, Human Resources, Employee Health and Safety, Compliance, OSHA, CLIA, etc. and policies and procedures.
• Perform other duties as required.

Skills

Data entry

Call center

Verbal communication

Record keeping

Problem solving

Typing 25 wpm

Teamwork

MS Office

Education

High School Diploma or Equivalent

Job description

Job Description

Client Supply Order/Entry Clerk - Shelton, CT, Monday to Friday, 8:00 AM to 4:40 PM

Position obtains and enters client supply orders into the Materials Management software system.

Pay range: $17.20 - $22.00 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 'MyDay' off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

• Obtain client supply orders and enters them into the Materials Management software
• Interact with clients as needed to obtain client supply orderrequests
• Research client supply problems in conjunction with Marketing, Logistics and Client Supply warehouse,etcasneeded
• Inform clients of backorders and expected deliverytimes
• Inform clients of utilization constraints if the amount requested exceeds the established utilization ratios.
• Assist the Client Supply Materials Analyst, Client Supply Manager, Warehouse Materials Analyst and/or Warehouse Manager in resolving client utilization questions.
• Inform the appropriate individuals of low stock and back ordered items.
• Assist in the preparation and distribution of reports as needed.
• Assist in performing cycle counts and full physical inventories as needed.
• Assist in pick/pack process as needed.
• Comply with all applicable and current Materials and Services Management, Human Resources, Employee Health and Safety, Compliance, OSHA, CLIA, etc. and policies and procedures.
• Perform other duties as required.

Qualifications

Preferred Work Experience:

• Previous experience in data entrypreferred
• Previous call center experience

Knowledge:

• Working knowledge of Microsoft Office programs (word, excel,etc) or equivalentwould be helpful, but notrequired

Skills:

• Basic math skills (addition, subtraction, multiplication, division)
• Strong communication, especially verbal skills
• Good record keepingskills
• Good problemsolvingskills
• Ability to operate a computer, printer, copier, and other basic officeequipment
• Ability to type minimum of twenty-five (25) words perminute
• Ability to work effectively in ateam environment

Education

• High School Diploma or Equivalent (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.