MSP Program Manager: Client Relations & Vendor Enablement

AgileOne Group; Oakland (CA); On-site; USD 115,000 - 155,000; Full time

Job summary

AgileOne Group in Oakland, CA is seeking a Program Manager to oversee the MSP program and Technology Suite for AgileOne accounts. You will support the vendor management tool, ensure data integrity, and manage client services staff to deliver a profitable program.

You will drive client satisfaction, develop relationships with managers and suppliers, and identify opportunities to expand services across the ActOne Group Companies. Strong organizational and communication skills are essential.

Qualifications

• Experience managing enterprise MSP programs or vendor networks.
• Strong customer service orientation and relationship-building skills.
• Ability to lead teams and coordinate cross-functional staff.

Responsibilities

• Oversee AgileOne’s MSP program for clients, suppliers, and contingent workers.
• Maintain account data integrity and ensure timely billing and reporting.
• Lead Client Services Staff, coach on best practices, and promote program growth.

Skills

Project management

Vendor management

Client service

Team leadership

Job description

AgileOne Group in Oakland, CA is seeking a Program Manager to oversee the MSP program and Technology Suite for AgileOne accounts. You will support the vendor management tool, ensure data integrity, and manage client services staff to deliver a profitable program.

You will drive client satisfaction, develop relationships with managers and suppliers, and identify opportunities to expand services across the ActOne Group Companies. Strong organizational and communication skills are essential.