Client Success Strategist

Alphaware Next Technologies Pvt. Ltd.; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Work with a growing technology company

Exposure to technology & FinTech

Develop your sales and communication

Work closely with clients and leaders

Opportunity to learn, grow and make an

impact

Job summary

Alphaware Next Technologies Pvt. Ltd. in New York is seeking a data-driven Client Success Strategist to join our Operations team.

You will analyze client health, optimize the customer journey, and ensure our operations scale with the growing client base. The role focuses on identifying and engaging potential clients, understanding their requirements, and building lasting relationships while driving client acquisition and satisfaction.

Qualifications

• 1–2 years of experience in Client Acquisition, Business Development, Sales, or Customer Acquisition.
• Excellent verbal and written communication skills.
• Strong negotiation, persuasion, and convincing abilities.
• Confidence in approaching and engaging potential clients.
• Ability to identify leads and develop new business opportunities.
• Strong relationship management and follow-up skills.
• A proactive, target-oriented mindset.

Responsibilities

• Identify and connect with potential clients through LinkedIn, email, calls, and other channels.
• Understand client requirements and present suitable solutions.
• Build and maintain long-term client relationships.
• Generate leads, nurture prospects, and drive client acquisition.
• Conduct follow-ups, negotiate with prospects, and support business growth.
• Coordinate with internal teams to ensure a smooth client experience.

Skills

Client Acquisition

Business Development

Sales

Customer Acquisition

Job description

Requirements

• 1–2 years of experience in Client Acquisition, Business Development, Sales, or Customer Acquisition.
• Excellent verbal and written communication skills.
• Strong negotiation, persuasion, and convincing abilities.
• Confidence in approaching and engaging potential clients.
• Ability to identify leads and develop new business opportunities.
• Strong relationship management and follow-up skills.
• A proactive, target-oriented mindset.

What You’ll Do

• Identify and connect with potential clients through LinkedIn, email, calls, and other channels.
• Understand client requirements and present suitable solutions.
• Build and maintain long-term client relationships.
• Generate leads, nurture prospects, and drive client acquisition.
• Conduct follow-ups, negotiate with prospects, and support business growth.
• Coordinate with internal teams to ensure a smooth client experience.

Why Join Alphaware?

• Work with a growing technology company
• Exposure to technology & FinTech solutions
• Develop your sales and communication skills
• Work closely with clients and leadership
• Opportunity to learn, grow and make an impact

About the Role

We are seeking a data-driven Client Success Strategist to join our Operations team in New York. You will be responsible for analyzing client health, optimizing the customer journey, and ensuring our operations scale alongside our client base.

Your Responsibilities

• Analyze customer data to identify patterns, risks, and opportunities for expansion.
• Develop and refine operational playbooks for the Client Success team.
• Partner with the Product team to advocate for features that drive client satisfaction.
• Lead high-level strategic reviews with key accounts to ensure long-term alignment.

Who We Are Looking For

• Background in Operations, Customer Success, or Strategy Consulting.
• Analytical prowess—comfortable working with data to drive decisions.
• Excellent organizational skills and the ability to manage multiple high-priority projects.
• Based in or willing to work from our New York office.

Why Join Us?

• Modern office environment in the heart of the tech scene.
• Fast-track career growth opportunities in operations management.
• A culture that values data, transparency, and results.

We believe in equality of opportunity. To live. To succeed. To grow. To be more than.