Client Success Specialist | Training & Bonus Eligible

FASTSIGNS #172901; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS #172901 in Miami is seeking a Customer Service Representative to join our team. You will be the first point of contact for customers, help with estimates, manage work orders, and ensure timely delivery of finished orders.

This role emphasizes relationship building and teamwork, with ongoing training opportunities. The ideal candidate has 2–3 years in retail or counter sales, a high school diploma, and strong listening and organizational skills.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.

Responsibilities

• Be the initial contact with current as well as prospective customers.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Participate in daily team meetings and support business and marketing plans.
• Work with customers via email, telephone, in-person and on-site.
• Build long-lasting relationships by turning prospects into long-term clients.

Skills

Retail experience

Listening skills

Organizational skills

Education

High school diploma

Job description

FASTSIGNS #172901 in Miami is seeking a Customer Service Representative to join our team. You will be the first point of contact for customers, help with estimates, manage work orders, and ensure timely delivery of finished orders.

This role emphasizes relationship building and teamwork, with ongoing training opportunities. The ideal candidate has 2–3 years in retail or counter sales, a high school diploma, and strong listening and organizational skills.