Customer Service & Solutions Specialist

FASTSIGNS #172901; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS #172901 is looking for a Customer Service Representative in a fast-paced sign center. You will be the first point of contact for customers, learn to prepare estimates, implement work orders and ensure on-time delivery of finished orders.

You will participate in daily team meetings, help execute business and marketing plans, and contribute to the center's overall success by building lasting relationships with clients through multiple communication channels.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Retail experience

Counter sales

Great listening skills

Organizational skills

Education

High school diploma or equivalent

Job description

FASTSIGNS #172901 is looking for a Customer Service Representative in a fast-paced sign center. You will be the first point of contact for customers, learn to prepare estimates, implement work orders and ensure on-time delivery of finished orders.

You will participate in daily team meetings, help execute business and marketing plans, and contribute to the center's overall success by building lasting relationships with clients through multiple communication channels.