Client Relations & Sales Support Specialist

FASTSIGNS Parker/Castle Rock; San Diego (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS is hiring a Customer Service Representative to be the first point of contact for customers and to help manage orders. You will learn to prepare estimates, implement work orders and ensure timely delivery, while collaborating with the team to grow the FASTSIGNS Center.

This role offers competitive pay, ongoing training opportunities, and a path to build long-term customer relationships with a dynamic product line that adapts to customer needs.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Attend daily team meetings, execute business and marketing plans and be involved in the success of the FASTSIGNS Center.
• Work with customers in various ways such as email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long-term clients.
• Prospect for new business and network for sales opportunities.
• Sell a unique, exciting product line that changes by the minute based on customer needs.

Skills

Customer service

Communication

Relationship building

Listening skills

Organization

Stamina

Computer literacy

Pressure tolerance

Education

High school diploma or equivalent

Job description

FASTSIGNS is hiring a Customer Service Representative to be the first point of contact for customers and to help manage orders. You will learn to prepare estimates, implement work orders and ensure timely delivery, while collaborating with the team to grow the FASTSIGNS Center.

This role offers competitive pay, ongoing training opportunities, and a path to build long-term customer relationships with a dynamic product line that adapts to customer needs.