Client Success & Scheduling Specialist

Mr. Handyman (New); Knoxville (TN); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid Holidays (6)

Health Plans

Dental/Vision Plans

Mon-Fri work week

Great work environment

Job summary

Mr. Handyman (New) in Knoxville is seeking an friendly and detail-oriented Office Professional to join our fast-paced team. You will manage lead flow, scheduling, and customer communications while coordinating with our service professionals.

The role requires 2+ years in an office setting, professional phone skills, strong computer skills with Office and Excel, and the ability to multi-task. ServiceTitan experience is a plus, and compensation ranges from $18 to $20 per hour with weekday work and

Qualifications

• 2+ years of office experience.
• Professional phone and written communication skills.
• Strong organizational skills and attention to detail.
• Proficient with Office and Excel.

Responsibilities

• Lead management and scheduling: handle inbound/outbound communications and organize work for Service Professionals.
• Communicate with customers to guide projects and manage expectations.
• Create life-long customers by delivering a great experience following the Mr. Handyman Way.

Skills

Communication

Scheduling

Office suite

Excel

Multi-tasking

Tools

Office

Excel

Job description

Mr. Handyman (New) in Knoxville is seeking an friendly and detail-oriented Office Professional to join our fast-paced team. You will manage lead flow, scheduling, and customer communications while coordinating with our service professionals.

The role requires 2+ years in an office setting, professional phone skills, strong computer skills with Office and Excel, and the ability to multi-task. ServiceTitan experience is a plus, and compensation ranges from $18 to $20 per hour with weekday work and