Customer Service Specialist - Home Services

Mr. Handyman serving Palm Harbor, Clearwater and Largo; Tarpon Springs (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Health insurance

PTO

Job summary

Mr. Handyman is seeking a friendly, organized Customer Service Representative for its fast-paced office in Florida. The role emphasizes extensive customer interaction on the phone, computer usage, and handling multiple office priorities to ensure customer satisfaction and seamless project flow.

The position offers competitive wages and opportunities for growth within a expanding local franchise network. Prior home service or construction exposure is a plus, with Service Titan experience

Qualifications

• Be punctual and reliable in a fast-paced office environment.
• Be highly organized and detail-oriented to manage multiple priorities.
• Friendly and effective on-phone communication with customers.

Responsibilities

• Front office work with extensive customer interaction on the phone.
• Use computers and paperwork to manage orders and scheduling.
• Support sales activities and maintain customer satisfaction.

Skills

Be punctual

Organized

Friendly on phone

Self-starter

Construction experience a plus

Service Titan Experience a plus

Tools

Office

Excel

QuickBooks

Job description

Mr. Handyman is seeking a friendly, organized Customer Service Representative for its fast-paced office in Florida. The role emphasizes extensive customer interaction on the phone, computer usage, and handling multiple office priorities to ensure customer satisfaction and seamless project flow.

The position offers competitive wages and opportunities for growth within a expanding local franchise network. Prior home service or construction exposure is a plus, with Service Titan experience