Inside Sales & Customer Service Pro (Flexible Hours)

Mr. Handyman (New); Layton (UT); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Team environment

Flexible hours

Paid holidays

Job summary

Mr. Handyman in Layton, UT is seeking an Inside Sales / Customer Service Representative to support our office team and service professionals.

You’ll manage inbound/outbound communications, schedule work, and guide customers through projects using the Mr. Handyman process to deliver a best-in-class experience.

If you’re highly organized, Excel-proficient, and enjoy helping customers while growing with a franchise, apply today.

Qualifications

• Live within the area
• Have 2+ years of experience in an office setting
• Solving problems must come easily to you
• Complete a background check
• Professional communication and phone skills

Responsibilities

• Lead management and Scheduling – inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
• Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
• Create Life-Long Customers – Deliver a great experience that wows every customer.You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

Skills

Customer communication

Organizational skills

Independent work

Office software

Phone skills

Tools

Excel

Job description

Mr. Handyman in Layton, UT is seeking an Inside Sales / Customer Service Representative to support our office team and service professionals.

You’ll manage inbound/outbound communications, schedule work, and guide customers through projects using the Mr. Handyman process to deliver a best-in-class experience.

If you’re highly organized, Excel-proficient, and enjoy helping customers while growing with a franchise, apply today.