Dispatcher & Inside Sales — Scheduling & Customer Care

Mr. Handyman (New); Northern (KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid Holidays

Health Plans

Dental/Vision Plans

Mon-Fri work week

Great work environment

Job summary

Mr. Handyman (New) is seeking a friendly and outgoing Office Professional to join our fast-paced office environment. This role supports service professionals with lead management, scheduling, and customer communications, ensuring smooth daily operations and outstanding client experiences.

You will use Office and Excel, stay highly organized, and handle multi-tasking in a busy franchise office. ServiceTitan experience is a plus.

Qualifications

• 2+ years of experience in an office setting.
• Professional communication and phone skills.
• Proficient with Office and Excel; highly organized.

Responsibilities

• Lead management and scheduling for service professionals.
• Communicate with customers to guide projects and manage expectations.
• Create life-long customers by delivering a great experience using the Mr. Handyman Way.

Skills

Lead management

Scheduling

Customer communication

Excel

Office skills

Multitasking

Self-motivation

ServiceTitan

Tools

ServiceTitan

Job description

Mr. Handyman (New) is seeking a friendly and outgoing Office Professional to join our fast-paced office environment. This role supports service professionals with lead management, scheduling, and customer communications, ensuring smooth daily operations and outstanding client experiences.

You will use Office and Excel, stay highly organized, and handle multi-tasking in a busy franchise office. ServiceTitan experience is a plus.