Client Success Representative

Nuvant Consulting Group; Oregon; Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Hands-on training

Weekly coaching

Step-by-step process

Performance-based pay with bonuses

Room to grow

Job summary

Nuvant Consulting Group is seeking a Client Success Representative who will engage with business owners, understand their current payment methods, and present a tailored payment and POS setup to improve margins.

You will receive full training, follow a clear process, and work with a supportive team. This full-time role offers ongoing coaching and performance-based bonuses with room to grow.

Qualifications

• Warm, clear communicator who enjoys meeting new people.
• Goal-driven and consistent day to day.
• Coachable and quick to pick up a new process.
• Experience in customer service, retail, hospitality or sales is a plus.

Responsibilities

• Reach out to business owners and build a quick, genuine connection.
• Learn how they take payments now and what gets in their way.
• Recommend a payment and point-of-sale setup that fits their business.
• Answer questions honestly and help them feel confident in the switch.
• Stay with each new account through setup and the first few weeks.
• Keep notes, follow-ups and next steps current in the CRM.

Skills

Communication

Customer service

Sales aptitude

Coachable

Tools

CRM software

Job description

Overview

Good businesses are built on relationships, and this role is all about starting them. As a Client Success Representative, you'll talk with business owners, understand how they take payments today, and show them a setup that keeps more of each sale in their pocket. You'll go through full training before your first conversation, follow a clear step-by-step process, and have a team one call away. Owners usually welcome the conversation because the savings are real. This is a full-time role, and your pay grows with the accounts you bring on, with bonuses for strong months.

What You'll Do

• Reach out to business owners and build a quick, genuine connection
• Learn how they take payments now and what gets in their way
• Recommend a payment and point-of-sale setup that fits their business
• Answer questions honestly and help them feel confident in the switch
• Stay with each new account through setup and the first few weeks
• Keep notes, follow-ups and next steps current in the CRM

What We're Looking For

• Warm, clear communicator who enjoys meeting new people
• Goal-driven and consistent day to day
• Coachable and quick to pick up a new process
• Experience in customer service, retail, hospitality or sales is a plus

What's Offered

• Full-time position
• Hands-on training and weekly coaching
• A step-by-step process and a team behind you
• Performance-based pay with monthly bonuses
• Room to grow based on results