Client Relations Specialist

Nuvant Consulting Group; Oregon; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full-time position

Hands-on training

Weekly coaching

Bonuses based on performance

Advancement opportunities

Job summary

Nuvant Consulting Group in Oregon seeks a Client Relations Specialist who thrives on building trust with business owners. You’ll be the main contact as new clients come on board, guiding them through setup and ensuring a smooth transition.

The role includes hands-on training, a clear process to follow from day one, and a supportive team. Expect performance-based pay with monthly bonuses and opportunities for advancement based on results.

Qualifications

• Experience in customer service, hospitality, retail or sales is helpful.
• Warm, patient communicator who people trust quickly.
• Organized and dependable with follow-through.

Responsibilities

• Build relationships with business owners and understand how they run things.
• Spot where their current setup costs them money or slows them down.
• Present a payment and point-of-sale solution made for businesses like theirs.
• Answer questions and make the decision feel simple.
• Guide each new client through setup and check in once they're up and running.
• Keep clean notes and follow-ups in the CRM.

Skills

Customer service

Communication

Organizational skills

Coachable

Sales aptitude

Job description

OverviewThis role is for someone who is good with people and wants that to count for something. As a Client Relations Specialist, you'll help business owners see how a better payment and ordering setup makes their day easier, and you'll be their main contact as they come on board.Full training comes first, then a clear process you can follow from day one, and a team that's easy to reach when you need a hand. Owners usually save money and time with the switch, so most are happy to hear about it. This is a full-time role, and pay is performance based with bonuses for strong months.

What You'll Do

• Build relationships with business owners and understand how they run things
• Spot where their current setup costs them money or slows them down
• Present a payment and point-of-sale solution made for businesses like theirs
• Answer questions and make the decision feel simple
• Guide each new client through setup and check in once they're up and running
• Keep clean notes and follow-ups in the CRM

What We're Looking For

• Warm, patient communicator who people trust quickly
• Organized and dependable with follow-through
• Coachable and eager to learn
• Experience in customer service, hospitality, retail or sales helps

What's Offered

• Full-time position
• Hands-on training and weekly coaching
• A clear process and a supportive team
• Performance-based pay with monthly bonuses
• Advancement based on results