Client Relations Specialist

Nuvant Consulting Group; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Full-time position

Weekly coaching

Supportive team

Bonuses monthly

Advancement based on results

Job summary

Nuvant Consulting Group in Austin, TX is seeking a Client Relations Specialist who thrives on helping business owners simplify payments and ordering. You’ll be their main contact from onboarding, receive full training, follow a clear process, and work with a team that's easy to reach when you need a hand.

This is a full-time role with performance-based pay and monthly bonuses. You’ll build relationships, spot inefficiencies, present tailored payment and point-of-sale solutions, answer questions,

Qualifications

• Warm, patient communicator who earns trust quickly.
• Organized with reliable follow-through.
• Experience in customer service, hospitality, retail or sales preferred.

Responsibilities

• Build relationships with business owners and understand how they run things.
• Spot where their current setup costs them money or slows them down
• Present a payment and point-of-sale solution made for businesses like theirs
• Answer questions and make the decision feel simple
• Guide each new client through setup and check in once they're up and running
• Keep clean notes and follow-ups in the CRM

Skills

Warm communicator

Organized

Coachable

Customer service experience

Tools

CRM

Job description

Overview

This role is for someone who is good with people and wants that to count for something. As a Client Relations Specialist, you'll help business owners see how a better payment and ordering setup makes their day easier, and you'll be their main contact as they come on board.

Full training comes first, then a clear process you can follow from day one, and a team that's easy to reach when you need a hand. Owners usually save money and time with the switch, so most are happy to hear about it. This is a full-time role, and pay is performance based with bonuses for strong months.

What You'll Do

• Build relationships with business owners and understand how they run things
• Spot where their current setup costs them money or slows them down
• Present a payment and point-of-sale solution made for businesses like theirs
• Answer questions and make the decision feel simple
• Guide each new client through setup and check in once they're up and running
• Keep clean notes and follow-ups in the CRM

What We're Looking For

• Warm, patient communicator who people trust quickly
• Organized and dependable with follow-through
• Coachable and eager to learn
• Experience in customer service, hospitality, retail or sales helps

What's Offered

• Full-time position
• Hands-on training and weekly coaching
• A clear process and a supportive team
• Performance-based pay with monthly bonuses
• Advancement based on results