Client Success & Relations Specialist

FF Inc; Waukesha (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

FF Inc in Wisconsin is seeking a Client Specialist who thrives on building relationships and delivering outstanding client experiences. You’ll work directly with clients, learn their needs, provide ongoing support, and coordinate with internal teams to keep projects on track.

This role is ideal for someone outgoing, organized, and motivated to grow in client relations or account management. Training is provided to help you develop professionally and advance within the company.

Qualifications

• Strong communication and people skills.
• Friendly, confident, and comfortable working directly with clients.
• Organized and able to manage multiple priorities.
• Motivated to learn and grow professionally.

Responsibilities

• Build and maintain strong relationships with clients.
• Serve as a point of contact for questions, updates, and ongoing needs.
• Communicate with clients through regular check-ins and follow-up.
• Learn each client’s needs and help provide the right solutions.
• Assist with new client onboarding and account support.
• Track client interactions, updates, and account activity.
• Coordinate with internal teams to ensure client needs are handled efficiently.
• Help resolve questions or concerns while creating a positive experience.
• Share relevant service and company updates with clients.
• Maintain professional, responsive communication.

Skills

Communication

People skills

Organization

Proactiveness

Follow-through

Job description

FF Inc in Wisconsin is seeking a Client Specialist who thrives on building relationships and delivering outstanding client experiences. You’ll work directly with clients, learn their needs, provide ongoing support, and coordinate with internal teams to keep projects on track.

This role is ideal for someone outgoing, organized, and motivated to grow in client relations or account management. Training is provided to help you develop professionally and advance within the company.