Client Success Pro: Build Relationships & Drive Impact

Vaco Recruiter Services; Birmingham (AL); On-site; USD 48,000 - 72,000; Full time

Job summary

Vaco Recruiter Services is seeking a driven Client Success Specialist to join a growing Birmingham team. You’ll focus on building strong customer relationships and owning the customer experience.

You will provide responsive support, nurture existing accounts, proactively reconnect with customers, and partner with internal teams to resolve issues and ensure follow-through. Ideal candidates have 1–3+ years in customer-facing roles, excellent communication, organization, and a proactive,

Qualifications

• 1–3+ years in customer service, customer success, account management, or related areas.
• Strong communication and relationship-building skills.
• Organized, dependable, and proactive with ownership mindset.
• Comfortable with customer outreach and problem-solving.
• Experience with CRM, ERP, or similar systems is a plus.
• Customer-first, team-oriented mindset.

Responsibilities

• Provide responsive, professional support to customers
• Build and strengthen relationships with existing accounts
• Proactively reconnect with customers and identify their needs
• Partner with internal teams to resolve issues
• Track customer activity and ensure consistent follow-through

Skills

Customer service

Relationship-building

Communication skills

Organized

Proactive

Tools

CRM

ERP

Job description

Vaco Recruiter Services is seeking a driven Client Success Specialist to join a growing Birmingham team. You’ll focus on building strong customer relationships and owning the customer experience.

You will provide responsive support, nurture existing accounts, proactively reconnect with customers, and partner with internal teams to resolve issues and ensure follow-through. Ideal candidates have 1–3+ years in customer-facing roles, excellent communication, organization, and a proactive,