Client Success Partner - Hybrid (Remote/In-Office)

Placements24; Riverton (UT); Hybride; USD 15 000 - 22 000; Plein temps

Résumé du poste

Placements24 is seeking a proactive Client Relations Officer for a hybrid role based in Upington. The role focuses on building strong relationships with a portfolio of clients, addressing inquiries, and delivering tailored support to enhance client satisfaction.

You will serve as the main liaison, coordinate with internal teams, and gather feedback to drive service improvements. This position blends remote work with essential in-office collaboration to support client success.

Qualifications

• Proven experience in client relations.

Responsabilités

• Manage and nurture relationships with a portfolio of clients.
• Act as the main point of contact for client inquiries, concerns, and requests.
• Proactively identify client needs and provide tailored solutions and support.
• Address and resolve client issues efficiently, ensuring high levels of satisfaction.
• Coordinate with internal teams to ensure seamless service delivery for clients.
• Gather client feedback to inform service improvements and strategies.

Connaissances

Client relations

Description du poste

Placements24 is seeking a proactive Client Relations Officer for a hybrid role based in Upington. The role focuses on building strong relationships with a portfolio of clients, addressing inquiries, and delivering tailored support to enhance client satisfaction.

You will serve as the main liaison, coordinate with internal teams, and gather feedback to drive service improvements. This position blends remote work with essential in-office collaboration to support client success.