Client Success & Order Specialist I

Giesecke+Devrient; Bolingbrook (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Paid time off

401K w/ employer match

Disability insurance

Life insurance

Flexible spending

Commuter benefits

Education assistance

Pet insurance

Legal

Job summary

Giesecke+Devrient in Bolingbrook, IL is seeking a Client Service Representative to handle orders and requests, interfacing daily with clients by phone and email to review orders and specifications.

The role requires strong client service skills, MS-Office proficiency, and attention to detail, with a focus on accurate data entry and collaboration with Sales, Accounting, and Operations. Eligible for annual bonus and benefits.

Qualifications

• High School diploma required; college coursework preferred.
• Client service and office support experience.
• MS-Office including Outlook, Word and Excel.
• Strong communication skills including writing, phone and in-person.

Responsibilities

• Process incoming sales orders and confirmations.
• Transform client requests into production orders.
• Enter data into corporate data system accurately.
• Coordinate with internal departments to fulfill orders.
• Attend daily department meetings and report updates.
• Follow SOPs and ensure data quality.
• Assist with general office tasks as needed.

Skills

Client service

MS-Office

Communication

Attention to detail

Organization

Problem solving

Independent work

Education

High School diploma

Associate’s or Bachelor’s degree

Tools

Copier

Scanner

Printer

Order entry system

Job description

Giesecke+Devrient in Bolingbrook, IL is seeking a Client Service Representative to handle orders and requests, interfacing daily with clients by phone and email to review orders and specifications.

The role requires strong client service skills, MS-Office proficiency, and attention to detail, with a focus on accurate data entry and collaboration with Sales, Accounting, and Operations. Eligible for annual bonus and benefits.