Client Success Manager - Security Tech & Trusted Advisor

Affiliated Monitoring; Union (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Growth opportunities

Collaborative team environment

Advanced technology exposure

Job summary

A leading alarm monitoring company in Union, New Jersey, is seeking an Account Manager to cultivate relationships with key clients. The role involves guiding clients in using technology to optimize their accounts and providing exceptional support. Candidates should have 1-3 years of client-facing experience and a Bachelor's degree. This position offers opportunities for career growth in a dynamic environment with cutting-edge technology.

Qualifications

• 1-3 years of experience in a client-facing role with technical problem solving.
• Strong understanding of technology and desktop software.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Cultivate strong relationships with key accounts.
• Guide clients to leverage technology for their goals.
• Identify and address client needs proactively.
• Collaborate with internal teams for exceptional service.
• Analyze performance data for client success.
• Onboard new clients with training and support.

Skills

Client relationship management

Analytical skills

Problem-solving

Communication skills

Technical issue resolution

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

A leading alarm monitoring company in Union, New Jersey, is seeking an Account Manager to cultivate relationships with key clients. The role involves guiding clients in using technology to optimize their accounts and providing exceptional support. Candidates should have 1-3 years of client-facing experience and a Bachelor's degree. This position offers opportunities for career growth in a dynamic environment with cutting-edge technology.