Client Success Manager - Landscape Maintenance & Growth

Juniper Landscaping, Inc.; Ocala (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

PTO

Job summary

Juniper Landscaping, Inc. in Ocala, FL is seeking a Client Relations Manager to serve as the liaison between Juniper and our clients, ensuring clear expectations and satisfaction for landscaping projects.

You will grow the client base, manage communications with decision makers, gather project data for estimates, and hand contracts to operations with precise plans. Weekly sales reporting and market forecasting support our growth.

Qualifications

• Excellent responsiveness and follow-up with clients.
• Ability to report market and client status from a business perspective.
• Strong networking to promote Juniper’s brand and secure opportunities.
• Knowledgeable in horticulture, pest & fertilization basics.

Responsibilities

• Grow existing client revenue and secure new clients.
• Set and manage client expectations throughout projects.
• Build strong, favorable relationships with client decision makers.
• Coordinate DM-level communications on scope, deadlines, and follow-up.
• Gather complete job info and deadlines for estimates.
• Handover contracts to operations with clear plans and budgets.
• Report weekly on sales pipeline and forecast demand.
• Develop market forecasts to support planning.

Skills

Client relations

Communication

Networking

Forecasting

Tools

Office Suite

PowerPoint

Job description

Juniper Landscaping, Inc. in Ocala, FL is seeking a Client Relations Manager to serve as the liaison between Juniper and our clients, ensuring clear expectations and satisfaction for landscaping projects.

You will grow the client base, manage communications with decision makers, gather project data for estimates, and hand contracts to operations with precise plans. Weekly sales reporting and market forecasting support our growth.