Client Relations Manager - Landscaping Maintenance

Juniper Landscaping, Inc.; Ocala (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Paid time off

Job summary

Juniper Landscaping, Inc. in Ocala, FL is seeking a Client Relations Manager to be the liaison between Juniper and clients, ensuring expectations are met for landscaping projects.

You will grow existing business, secure new clients, and oversee communications with client decision makers through all project stages. Candidates should excel in urgency, over-communication, and market reporting, with solid knowledge of horticulture and maintenance services.

Qualifications

• Respond promptly to client calls or emails with follow-up.
• Over-communicate across internal teams and clients when changes occur.
• Accurately report market and client state, forecast growth or declines.
• Network actively to promote Juniper’s brand and opportunities.
• Knowledgeable in horticulture, pest control and fertilization basics.
• Proficient in creating client-focused marketing materials and presentations.
• CEU instructor and relevant licenses are a plus.

Responsibilities

• Grow existing clients and secure new ones.
• Set and manage expectations with clients.
• Build strong relationships with client decision makers.
• Oversee DM interactions on deadlines, pricing, and follow-up.
• Turn over contracted work to operations with plans and budgets.
• Communicate with operations to ensure clear client expectations.
• Provide weekly sales forecasts and report on potential/secured sales.

Skills

Sense of urgency

Over-communication

Market & client understanding

Networking and relationship building

Horticulture knowledge

Pest & fertilization knowledge

Arbor work knowledge

Office software proficiency

Marketing materials creation

Licenses and qualifications

CEU instructor

Tools

Office Software

Job description

Juniper Landscaping, Inc. in Ocala, FL is seeking a Client Relations Manager to be the liaison between Juniper and clients, ensuring expectations are met for landscaping projects.

You will grow existing business, secure new clients, and oversee communications with client decision makers through all project stages. Candidates should excel in urgency, over-communication, and market reporting, with solid knowledge of horticulture and maintenance services.