Client Success Manager — Growth, Renewals & Strategy

Intuition Publishing Ltd.; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

Intuition Publishing Ltd. is seeking a Client Success Manager in New York to lead and support the client's journey from onboarding to renewal. The ideal candidate will manage client accounts, drive renewals, and foster long-term partnerships.

Experience in client success and a strong awareness of revenue retention are essential. The role offers a salary range of $60,000-$70,000 annually and opportunities to work within a dynamic team focused on delivering client-driven solutions.

Qualifications

• 3-5 years’ experience in Client Success, Account Management, or similar role.
• Experience managing multiple accounts simultaneously.
• Strong commercial awareness and understanding of revenue retention.

Responsibilities

• Managing a portfolio of client accounts from onboarding through renewal.
• Leading regular client check-ins and review meetings.
• Driving renewals and identifying opportunities for account growth.

Skills

Client Success

Account Management

Communication Skills

Commercial Awareness

Detail-oriented

Job description

Intuition Publishing Ltd. is seeking a Client Success Manager in New York to lead and support the client's journey from onboarding to renewal. The ideal candidate will manage client accounts, drive renewals, and foster long-term partnerships.

Experience in client success and a strong awareness of revenue retention are essential. The role offers a salary range of $60,000-$70,000 annually and opportunities to work within a dynamic team focused on delivering client-driven solutions.