Client Success Manager: Growth & Health Partnerships

Marathon Health; Alton (IL); Remote; USD 70,000 - 95,000; Full time

Job summary

Marathon Health in Illinois seeks a Client Success Manager to partner with employer plans, oversee health center implementations, renew contracts, and identify growth opportunities.

You will collaborate with Sales, Operations, and Implementation teams, analyze performance metrics, and drive engagement while traveling up to 50%.

The role requires a Bachelor's in Business or Healthcare Administration and 2–5 years in healthcare or related fields.

Qualifications

• Bachelor’s degree in Business or Healthcare Administration or equivalent required.
• 2–5 years in healthcare, health insurance, brokerage/consulting, or HR/benefits preferred.
• Strong project management and relationship-building skills.

Responsibilities

• Manage client accounts, renewals, and escalation handling.
• Lead new health center implementations planning with Sales and Operations teams.
• Identify revenue growth opportunities with existing clients and new populations.
• Collaborate with Sales, Marketing, and Implementation to develop engagement plans.

Skills

Client success

Account management

Project management

Data analysis

Salesforce experience

Tableau

Travel flexibility

Education

Bachelor’s degree in Business or Healthcare Administration

Tools

Salesforce

Tableau

Microsoft Office

Job description

Marathon Health in Illinois seeks a Client Success Manager to partner with employer plans, oversee health center implementations, renew contracts, and identify growth opportunities.

You will collaborate with Sales, Operations, and Implementation teams, analyze performance metrics, and drive engagement while traveling up to 50%.

The role requires a Bachelor's in Business or Healthcare Administration and 2–5 years in healthcare or related fields.