Client Success Manager, AI Call Center Apps

R Systems; Denver (CO); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Frequent internal hackathons

Cultural celebrations

Diverse project exposure

E-learning platform with mentorship

Open door policy

Job summary

A leading digital product engineering company is seeking a Client Success Manager for their Operational Analytics & Innovations team. The role involves developing product strategies and satisfying client needs. Responsibilities include managing stakeholder requests, leading client interactions, and ensuring timely product releases. Candidates should have over five years of project management experience and a bachelor's degree, along with strong analytical and communication skills. This position involves monthly travel while maintaining a hybrid work schedule.

Qualifications

• 5+ years of project management experience required.
• Bachelor’s degree in a related field or equivalent experience.
• Strong communication skills in a professional manner.
• Proficient in analyzing data and critical thinking.
• Familiarity with computer and software applications is essential.

Responsibilities

• Drive vision and execution of products and services.
• Lead calibration sessions to align on product requests.
• Plan and execute stakeholder product requests.
• Build and maintain client business relationships.
• Promote products to support company goals.

Skills

Project management experience

Strong communication skills

Analytical skills

Proficiency in computer applications

Education

Bachelor’s degree or equivalent work experience

Job description

A leading digital product engineering company is seeking a Client Success Manager for their Operational Analytics & Innovations team. The role involves developing product strategies and satisfying client needs. Responsibilities include managing stakeholder requests, leading client interactions, and ensuring timely product releases. Candidates should have over five years of project management experience and a bachelor's degree, along with strong analytical and communication skills. This position involves monthly travel while maintaining a hybrid work schedule.