Client Success Manager 839881

Capstone Search Advisors; Ridgefield (CT); On-site; USD 70,000 - 120,000; Full time

Job summary

Capstone Search Advisors is seeking a New Business Account Executive for Fairfield County MSP to drive new-logo revenue through outbound prospecting and consultative selling of managed IT and cybersecurity services.

You will own the sales cycle from discovery to close, manage a robust pipeline, and coordinate with onboarding teams to ensure a smooth handoff, while consistently meeting or exceeding quotas.

Qualifications

• 3+ years of B2B sales with documented new-logo wins.
• Comfortable with high-volume outbound and executive outreach.
• Proven track record of new-logo acquisition and exceeding quotas.
• Strong CRM discipline—document and transition every deal.

Responsibilities

• Create a territory plan and identify prospective clients.
• Engage via high-volume outbound calls, email, LinkedIn; attend events.
• Maintain a healthy pipeline and forecast revenue.
• Present CorCystems solutions to decision-makers and coordinate resources.
• Deliver timely proposals, pricing, and Statements of Work; close deals.

Skills

B2B sales

New-logo acquisition

CRM discipline

Presentation skills

Negotiation skills

Outbound prospecting

Multi-opportunity management

Sales cycle management

Communication skills

Education

BA or BS in Business or IT

Tools

Salesforce

HubSpot

Dynamics

Job description

Position Summary Fairfield County MSP is searching for a New Business Account Executive. The Account Executive is responsible for driving new-logo revenue by identifying, developing, and closing new clients for the companies managed IT and cybersecurity services. This is a hunting role where you’ll win new clients and transition them cleanly to our onboarding and client success teams. The role focuses on outbound prospecting, consultative discovery, solution alignment, and closing new business. The ideal candidate has experience selling managed services, cybersecurity, technology, software, telecommunications, or other B2B solutions and is equally comfortable engaging with CEOs, CFOs, and business owners, as they are operations leaders, and IT decision-makers.

What You’ll Do Business Development

• Create a territory plan.
• Identify and engage prospective clients through high-volume outbound calls, email, and LinkedIn — plus networking, referrals, and events.
• Consistently self-source new opportunities.
• Develop and maintain a healthy pipeline of qualified opportunities.
• Generate new business opportunities within target verticals and geographic markets.
• Use CRM to accurately track activity and forecast revenue.

Consultative Sales

• Conduct discovery meetings to understand business, operational, security, and compliance challenges.
• Understand the impact of these challenges on the business’ goals and objectives.
• Align CorCystems solutions with client goals and measurable business outcomes.
• Present Managed IT, Cybersecurity, Cloud, AI, Compliance, and Advisory Services to decision-makers.
• Coordinate technical resources and subject-matter experts throughout the sales cycle.

Sales Execution

• Deliver timely proposals, pricing, and Statements of Work.
• Lead contract negotiations and close new business opportunities.
• Maintain accurate activity notes, forecasting, and pipeline management in Salesforce.
• Consistently meet and exceed your new-business and new-MRR goals.
• Timely follow up

Client Handoff & Transition

• Execute a clean, documented handoff of each new client to the onboarding / service- delivery team.
• Transfer full context — the client’s goals, environment, expectations, and any commitments made during the sale.
• Warm-introduce the delivery team and set the client up for a strong onboarding, then step out of the account.

Qualifications Required

• 3+ years of B2B sales with a documented record of winning NEW clients (new-logo acquisition).
• Comfortable with high-volume outbound and cold executive outreach.
• Proven track record of new-logo acquisition and exceeding new-business quota.
• Strong CRM discipline — documents and transitions every deal cleanly.
• Strong presentation, communication, and negotiation skills.
• Ability to manage multiple opportunities and sales cycles simultaneously.
• Experience using CRM platforms such as Salesforce, HubSpot, or Dynamics.
• A ‘Get It Done’ mentality.

Preferred

• 2+ years in a managed services / MSP environment.
• BA or BS in Business, IT, Cybersecurity, Cloud Computing, or a related field.
• Experience selling Managed IT Services, Cybersecurity Services, SaaS Services, Cloud Services, or IT Consulting.
• Existing business network within Connecticut or the Northeast.
• Understanding of modern cybersecurity challenges and business technology environments.