Client Success & Logistics Accounts Specialist

ITS Logistics; Sparks (NV); On-site; USD 42,000 - 56,000; Full time

Job summary

ITS Logistics in Sparks, NV seeks an Account Specialist to be the face of our client partnerships, handling day-to-day needs and inquiries with professionalism. You will coordinate orders, communicate across warehouse and admin teams, and help ensure contracts and billing processes run smoothly while maintaining proactive client service.

Ideal candidates bring strong English communication, problem-solving skills, and the ability to manage multiple priorities with autonomy in a fast-paced

Qualifications

• Excellent verbal and written communication skills in English.
• Ability to diagnose problems and resolve issues independently.
• Strong work ethic with a positive attitude and high autonomy.
• Ability to manage multiple priorities and stay organized.

Responsibilities

• Oversee one or several client accounts and anticipate client needs.
• Assist in order processing using various software platforms.
• Serve as liaison between the client and warehouse/admin teams; communicate inbound/outbound demand.
• Understand client contracts and support basic billing/auditing tasks.
• Help maintain documented standard operating procedures for clients.

Skills

Verbal communication

Written communication

Problem solving

Autonomy

Multi-tasking

Work ethic

English fluency

Tools

MS Office Suite

WMS

Job description

ITS Logistics in Sparks, NV seeks an Account Specialist to be the face of our client partnerships, handling day-to-day needs and inquiries with professionalism. You will coordinate orders, communicate across warehouse and admin teams, and help ensure contracts and billing processes run smoothly while maintaining proactive client service.

Ideal candidates bring strong English communication, problem-solving skills, and the ability to manage multiple priorities with autonomy in a fast-paced