Client Accounts Specialist (Logistics)

Its-Logistics,-LL; Whitestown (IN); On-site; USD 30,000 - 33,000; Full time

Job summary

ITS Logistics, LLC is seeking an Account Specialist to be the face of the company for our clients. You will oversee client accounts, process orders, and coordinate between clients and warehouse and administrative teams to ensure smooth operations.

We offer paid training and a fast-paced environment in a growth-focused organization. Strong English communication, proficiency with MS Office, and the ability to handle multiple priorities are essential to succeed in this role.

Qualifications

• Proficiency with MS Office Suite; experience with a WMS preferred.
• Excellent verbal and written skills in English.
• Strong problem diagnosis and resolution abilities.
• Ability to work autonomously with multiple priorities.

Responsibilities

• Oversee one or several client accounts and provide proactive insight and solutions to client needs.
• Assist in order processing using multiple software platforms.
• Coordinate communication between clients and warehouse/admin teams; ensure inbound/outbound demand is clear.
• Communicate client needs and constraints to ITS Fleet and Asset-lite Brokerage teams.
• Understand client contracts and perform basic billing/auditing.
• Maintain documented SOPs for each client.
• Other duties as assigned.

Skills

MS Office

Excel

Outlook

English Fluency

Problem Solving

Autonomy

Multitasking

Light Lifting

Tools

WMS

Job description

ITS Logistics, LLC is seeking an Account Specialist to be the face of the company for our clients. You will oversee client accounts, process orders, and coordinate between clients and warehouse and administrative teams to ensure smooth operations.

We offer paid training and a fast-paced environment in a growth-focused organization. Strong English communication, proficiency with MS Office, and the ability to handle multiple priorities are essential to succeed in this role.