Small Parcel Logistics Specialist

ITS Logistics, LLC; Sparks (NV); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

ITS Logistics, LLC in Sparks, NV is seeking a detail-oriented Small Parcel Coordinator to support shipment tracking, data entry, and customer service for our growing distribution team.

You will monitor shipments, maintain data accuracy for monthly reviews, coordinate pickup and delivery, and assist with invoicing and claims as needed. No prior experience required; we provide paid training.

Join ITS and contribute to a fast-paced, detail-focused environment that values reliability and teamwork.

Qualifikationen

• Associate degree or equivalent experience preferred.
• Proficiency in Microsoft Office Suite.
• Strong attention to detail and organizational skills.

Aufgaben

• Shipment Tracking & Visibility using carrier platforms and systems, ensuring 100% visibility and proactive updates for customers.
• Data Management & Reporting for monthly reviews (MBRs), including metrics like cost per package, cycle time, weight and dimension details.
• Customer Service Excellence: respond to inquiries, provide updates, communicate delays or issues, and maintain records in portals.
• Claims Processing: manage carrier claims from initiation to resolution with proper documentation.
• Appointment Coordination: schedule pickups and deliveries at ITS facilities and off-site locations.
• Process Documentation: organize and maintain team documents and SOPs.
• Invoice Support: compile and verify data for client invoicing.
• Additional Responsibilities: support team initiatives and special projects.

Kenntnisse

Attention to detail

Customer service

Data entry

Communication

Teamwork

Ausbildung

Associate degree or equivalent experience

Tools

TMS software

Excel

Word

Outlook

Data reporting tools

Jobbeschreibung

ITS Logistics, LLC in Sparks, NV is seeking a detail-oriented Small Parcel Coordinator to support shipment tracking, data entry, and customer service for our growing distribution team.

You will monitor shipments, maintain data accuracy for monthly reviews, coordinate pickup and delivery, and assist with invoicing and claims as needed. No prior experience required; we provide paid training.

Join ITS and contribute to a fast-paced, detail-focused environment that values reliability and teamwork.