Client Success Lead: Strategic Delivery & Growth

InRhythm; Seattle (WA); On-site; USD 130,000 - 190,000; Full time

Job summary

InRhythm in Seattle seeks a Client Success Lead with 10+ years in client-facing IT consulting to ensure successful delivery and strong client relationships. You will guide large programs, align on roadmaps, and mentor Engagement and Program Managers while collaborating with sales to expand business.

Join a growth-focused, collaborative team that values initiative, strategic thinking, and delivering measurable results for clients.

Qualifications

• Minimum 10+ years in client-facing IT consulting or professional services.
• Proven record managing client relationships and large agile programs.
• Strong leadership, communication, and problem-solving skills.
• Bachelor's degree; MBA or equivalent preferred.

Responsibilities

• Serve as main client contact to build relationships and align on objectives.
• Define project requirements and success criteria with clients.
• Lead planning, execution, and delivery to meet scope and deadlines.
• Monitor risks and resolve issues to protect relationships.
• Manage Engagement and Program Managers and allocate resources.
• Support sales and business development with market insights.

Skills

Client relationships

Agile Program/Project Management

Leadership

Communication

Negotiation

Education

Bachelor's degree in business, management, engineering, or related field

MBA or equivalent preferred

Job description

InRhythm in Seattle seeks a Client Success Lead with 10+ years in client-facing IT consulting to ensure successful delivery and strong client relationships. You will guide large programs, align on roadmaps, and mentor Engagement and Program Managers while collaborating with sales to expand business.

Join a growth-focused, collaborative team that values initiative, strategic thinking, and delivering measurable results for clients.