Client Success Lead for Waste Accounts

Solution Services Corp.; United States; Presencial; USD 70 000 - 100 000; Tempo integral

Resumo da oferta

Waste Solution Services in Lawrence, New York, is seeking a Client Success Manager to own and manage a portfolio of client accounts in a fast-paced waste brokerage environment. You will drive outcomes from issue identification through resolution, while maintaining clear communication, urgency, and accountability.

This role emphasizes proactive account strategy, collaboration with internal teams and vendors, and ensuring client satisfaction through data-driven problem solving and timely updates.

Qualificações

• 1-3+ years in account management or operations.
• Experience in waste management or logistics is a plus.
• Strong organizational and communication skills.
• Ability to own issues end-to-end across multiple teams.

Responsabilidades

• Own a defined portfolio of client accounts.
• Be primary contact and trusted advisor for all account needs.
• Monitor account health to identify growth opportunities and retention risks.
• Resolve client issues end-to-end with internal teams.
• Provide clear updates throughout lifecycle and maintain documentation.
• Drive accountability for timely results.

Conhecimentos

Account management

Communication

Time management

Ownership & accountability

Descrição da oferta de emprego

Waste Solution Services in Lawrence, New York, is seeking a Client Success Manager to own and manage a portfolio of client accounts in a fast-paced waste brokerage environment. You will drive outcomes from issue identification through resolution, while maintaining clear communication, urgency, and accountability.

This role emphasizes proactive account strategy, collaboration with internal teams and vendors, and ensuring client satisfaction through data-driven problem solving and timely updates.