Client Success Lead, Facility Solutions (OTE $100k)

City Wide Facility Solutions - Current Openings; Tulsa (OK); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health care plan

401k with match

Paid time off

Mileage reimbursement

Job summary

City Wide of Tulsa is seeking an Account Manager to lead client engagement, retention, and growth, delivering service excellence with a team that values coaching and collaboration.

Role requires strong relationship-building, proactive problem-solving, and willingness to travel to client locations. Opportunity includes base salary plus bonuses with an OTE of $100k+ in a full-time on-site role.

Qualifications

• 3+ years track record of success in a client retention role.
• High School diploma required; bachelor’s degree highly desirable.
• Excellent verbal and strong written communication skills.
• Proficient in Microsoft Office and knowledge of CRM database.
• Must have reliable transportation and travel daily to client locations.
• You must meet the minimum requirements on two part Predictive Index assessments.

Responsibilities

• Serve as a focal point of contact for clients to ensure work performed satisfies company and client quality standards.
• Manage, expand, and diversify client relationships with an eye toward add-on sales opportunities.
• Be the voice of the client as you work with Independent Contractors to meet client expectations.
• Lead the execution of company policies and procedures associated with client service levels.

Skills

Client relationship management

CRM software

Microsoft Office

Verbal communication

Written communication

Education

High School diploma

Bachelor’s degree desirable

Tools

CRM database

Microsoft Office

Job description

City Wide of Tulsa is seeking an Account Manager to lead client engagement, retention, and growth, delivering service excellence with a team that values coaching and collaboration.

Role requires strong relationship-building, proactive problem-solving, and willingness to travel to client locations. Opportunity includes base salary plus bonuses with an OTE of $100k+ in a full-time on-site role.