Client Success & Lab Logistics Coordinator

Microbac; Korblex (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Generous paid time off

Job summary

Microbac in Arcata, CA is seeking a Customer Relationship Associate to serve as the frontline liaison, processing samples and coordinating with laboratory staff to ensure timely analysis and client satisfaction.

You will manage client needs, communicate technical data, and collaborate with cross-functional teams in a busy laboratory setting. This role offers full-time hours with competitive pay and comprehensive benefits.

Qualifications

• Bachelor’s degree in Environmental Science or related field.
• Experience or familiarity with environmental testing requirements is preferred.
• Ability to communicate clearly with laboratory staff and non-technical clients.

Responsibilities

• Serve as a front-line contact to receive and process samples.
• Coordinate internal efforts to deliver timely and accurate test results.
• Triaging and prioritizing samples based on requirements and deadlines.
• Relay technical data to clients and senior leadership clearly.
• Coordinate communications between internal departments to ensure deliverables.

Skills

Client communication

Problem solving

Team collaboration

Data entry

Education

Degree in Environmental Science or related field

Job description

Microbac in Arcata, CA is seeking a Customer Relationship Associate to serve as the frontline liaison, processing samples and coordinating with laboratory staff to ensure timely analysis and client satisfaction.

You will manage client needs, communicate technical data, and collaborate with cross-functional teams in a busy laboratory setting. This role offers full-time hours with competitive pay and comprehensive benefits.