Client Success & Insurance Advisor (Remote)

Jim Lindahl; Hopkins (MN); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

401(k) matching

Bonus based on performance

Remote work opportunity

Disability benefits

Life Insurance benefits

Job summary

Jim Lindahl in Minnesota is seeking a Customer Service Representative to join a State Farm Agent’s team and deliver outstanding service while building strong client relationships. You will respond to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing; guide customers through options with a needs-based approach; and help drive agency growth with a positive, proactive attitude.

Remote work may be available based on experience.

Qualifications

• Excellent communication skills.
• Organizational skills and detail oriented.
• Proactive in problem solving.
• Ability to multi-task.
• Property/Casualty & Life/Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance options, coverages, policy changes, transfers, claims, and billing.
• Respond to inbound calls, texts, emails, and voicemails from current customers.
• Educate customers about insurance options using a needs-based review.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Excellent communication

Organizational skills

Problem solving

Multi-tasking

Education

Property/Casualty & Life/Health license (must be able to obtain)

Job description

Jim Lindahl in Minnesota is seeking a Customer Service Representative to join a State Farm Agent’s team and deliver outstanding service while building strong client relationships. You will respond to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing; guide customers through options with a needs-based approach; and help drive agency growth with a positive, proactive attitude.

Remote work may be available based on experience.