Remote Licensed Insurance Support Specialist

James Allen Jr Ins Agency Inc; United States; On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Paid time off

Bonus based on performance

Training & development

Job summary

James Allen - State Farm Agent is hiring a Customer Service Representative for a fully remote role in the United States. You will respond to customer inquiries, explain policy options, and assist with changes while coordinating with the agency team.

The position emphasizes accuracy, empathy, and service quality. Licensed professionals are preferred, with a focus on delivering exceptional experiences and supporting community members.

Qualifications

• Active Property & Casualty License (Required)
• Active Life & Health License (Preferred)
• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance applications and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

James Allen - State Farm Agent is hiring a Customer Service Representative for a fully remote role in the United States. You will respond to customer inquiries, explain policy options, and assist with changes while coordinating with the agency team.

The position emphasizes accuracy, empathy, and service quality. Licensed professionals are preferred, with a focus on delivering exceptional experiences and supporting community members.